Call Center

Outbound Telemarketing Services

4AMS is one of the leading providers of outbound, live operator direct marketing services on the West coast.

We offer an extensive level of expertise and experience in outbound call management and customer acquisition, with a variety of applications in the areas of business-to-consumer and business-to-business marketing. This experience, along with our technological solutions, quality assurance programs, and commitment to customer service excellence has helped many businesses of all sizes achieve maximum results from their direct marketing efforts.

Our outbound clients benefit from our rigorous adherence to highly cost-effective, results-based production and management processes.

The formula for success begins with a thorough understanding of your business. 4AMS understands the differences between business-to-consumer and business-to-business telemarketing, and uses experienced management to focus on the unique requirements of each client and their targeted market – from recruiting to hiring, training and production.

Business Direct Services

A Better Way to Help Business Grow

4AMS is a premier provider of outsourced business-to-business solutions that help companies derive greater value from their business relationships. Our unique approach combines extensive experience and superior operational methods with advanced technology to help companies;

Dramatically Increase Sales

From direct and team sales to targeted lead generation and management, our customized sales solutions help your company increase sales for your product or service. Our experienced consultative sales professionals are skilled at increasing close ratios, producing more revenue per order and ultimately growing your market share. We can also direct our efforts towards winning back more of your former customers to further strengthen your position in the market.

Improve Customer Relationships

At 4AMS, we work with you to develop a quality solution that is based on your business strategies and goals, becoming a direct extension of your company. Our extensive infrastructure, state-of-the-art technology and proven processes help improve B2B customer care relations, reduce customer relationship costs and allow you to focus on your core competencies which enable you to streamline your operations and maximize productivity.

Enhance Product Presence

In today's competitive business climate, increasing "mind share" is critical to improving market share. Our highly focused sales and marketing executives are skilled at enhancing existing business relationships to keep your brand or service front and center with clients. In addition, our proven systems and processes enable us to reach more of your client base with greater frequency at a speed that is unmatched in the industry.

Our suite of outsourcing services includes:

Customized Sales Solutions

Comprehensive Care Solutions

  • New Account Sales
  • Full Account Management
  • Lead Generation & Management
  • Customer Win Back Programs
  • Customer Service
  • Consumer Affairs
  • Product Support
  • Database Scrubbing & Mgmt